- The DTC Insider
- Posts
- All - Podcast - Build Loyal Customers - Matthew (copy 03)
All - Podcast - Build Loyal Customers - Matthew (copy 03)
Build loyal customers that stay for life
Over 50 thousand happy customers.
Loyal customers tend to spend more. Buy more often. And tell people about your brand.
The thing is, there’s a science behind getting more and more customers that stay for life.
Because people should not only like your brand and your offer but like you too.
I mean, , who doesn’t want their customer to come back after their first purchase?
If you do, then you’ll like to hear about Matthew Barnett.
Matthew is the CEO and head of product for Bonjoro; a loyalty platform for building loyal customers that stay for life with over 50k happy customers.
He has a passion for brand, product-led growth, and SaaS companies. Matt loves building high-performing teams and PLG-focused companies, and in his downtime mentoring other startups making waves.
For 10 years he has run one of Sydney's most active founder groups, X-tech, where they mix trips away surfing, kitesurfing, and getting outdoors with sessions on founder exits, trials, growth, and more.
If you want to listen about:
What "loyalty" means.
Map out the customer journey.
How to make your customers come back.
How to build high-performing teams.
Tips for the BFCM.
Have an amazing week,
BrianP.S.: Are you interested in being a guest on the Fit Growth Machine podcast? Or know someone who would like to?
Reply to this email and I’ll get back to you soon.